Who we are
SW Plumbing Services Fife
Last Updated: 01.02.2025
Introduction
SW Plumbing Services (“we”, “our”, or “us”) operates the website www.ineedaplumber.co.uk (the “Website”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our Website.
Information We Collect
We may collect the following personal information when you contact us via the Website:
- Name
- Email Address
- Contact Number
This information is collected through our contact form for the purposes of responding to enquiries, providing quotes, and scheduling jobs.
How We Use Your Information
We may use your personal information for the following purposes:
- To respond to your enquiries and provide the information or services you request.
- To provide quotes and schedule plumbing jobs.
- To improve our Website and services by analysing usage through Google Analytics.
Sharing of Your Information
We may share your personal information with the following third parties:
- Contractors for the purpose of providing plumbing services.
- Marketing Services to improve our communication and reach.
- Hosting Providers for the maintenance and security of our Website.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Storage & Security
Your information is stored in our email inbox, which is protected by password-protected devices and secure email systems. We may implement a Customer Relationship Management (CRM) system in the future to improve data management.
We take reasonable steps to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
Cookies & Tracking Technologies
Our Website uses cookies, including those from Google Analytics, to track and analyse user activity to improve our Website’s functionality and user experience. By using our Website, you consent to the use of cookies.
You can choose to disable cookies through your browser settings, though this may affect the functionality of our Website.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your personal information.
To exercise these rights, please contact us at help@ineedaplumber.co.uk.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: help@ineedaplumber.co.uk
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
By using our Website, you agree to the terms of this Privacy Policy.